Our aspiration is to create a club community that has foundation in consideration and respect for others.  This guide contains the principles and rules that we ask all members to follow with this end in mind.  We appreciate your co-operation.

PERSONAL VALUABLES

The safest place for valuable items, and specifically valuable watches, whilst in the club is either on your person, or stored in valuable lockers. These valuable lockers are located in the concierge areas and are covered by CCTV.

All bags, clothing and shoes should be placed in the changing room lockers or drop and go lockers and not left out anywhere in the clubs.

Items are left at the owner’s risk, and we accept no liability for any damage or loss to personal property brought onto the club premises.

FITNESS FLOORS AND GROUP EXERCISE STUDIOS

Please return weights, remove plates, de-load bars and wipe down all equipment after use.

Please share equipment where needed, either when resting in between sets, or by training together. Equipment should not be reserved by placing towels, clothing or personal items on it. These will be removed by our team if noticed

Equipment should not be reserved by placing towels, clothing or personal items on it. These will be removed by our team if noticed.

MOBILE PHONES, CAMERA AND VIDEO USAGES, LAPTOPS

Whilst on the gym floor or in studios where no class is taking place phones can be used for :

• listening to music, reading and following programmes
• making voice calls (but not video calls) providing members are considerate to other members and do not occupy equipment while on a call
• taking photos or videos provided no one else is in the picture; we have a strict no tripod policy, other than in empty studios

Whilst in our pools, saunas, steam rooms, hydro pools and ice baths / cold plunges, changing rooms, and shower areas :

• No calls, photos or videos are allowed
• Phones and other devices cannot be taken into our pools, saunas, steam rooms, hydro pools, ice baths / cold plunges and shower areas
• Phones and other devices may be used for reading or listening to music whilst using pool side lounges and relaxation areas

Whilst in our lounges and social spaces :

• Phones can be used for video or phone calls provided members are considerate to others
• Laptops may only be used in areas designated

If calls being made are deemed too loud or invasive in any part of the club, our team will politely request you to be more discreet or stop the call.

FOOD CONSUMPTION

Only food purchased from Natural Fitness Food should be consumed within the clubs.

Food should only be consumed in Natural Fitness Food spaces, member lounges or social seating areas.

Food and shakes should not be consumed at all in training areas, changing rooms, spas or wet areas.

Only sports drinks and water should be taken to the fitness floors, not hot drinks.

CHANGING ROOMS, POOL AND WET SPA FACILITIES

Please shower before and between using our wet facilities.

Do not shave, exfoliate or apply any cosmetics in these areas.

Ice baths are intended for individual use only

We advise removing all jewellery and contact lenses before using facilities, especially the sauna and steam room.

Please do not reserve loungers with towels and/or personal items. Items left unattended will be collected by a member of our team.

GROUP EXERCISE CLASSES

Members should arrive at least 5 minutes before a group exercise class starts.
Grip socks are mandatory in all Reformer and Tower Pilates classes to ensure safety, hygiene, and performance during your workout. Please bring your own grip socks, or you can purchase a pair at the club before your class.

COMMUNAL SEATING AND MEMBER LOUNGES

Our member lounges are designed for the convenience of all members for use before or after their class or training session.  They are not designed to be private offices or co-working spaces for all day use.  If this is observed our team will politely remind you. Some spaces are not for laptop use and have table stands informing this.

RESPECTFUL BEHAVIOUR AND CONDUCT

Should conflicts arise, please seek the assistance of a team member, who are trained to help mediate situations calmly and professionally.

Please be mindful of others’ personal space when using our facilities and always maintain courteous and considerate communication.

Our team will be present in the facilities to assist you and carry out routine checks. If any aspect of the etiquette is not being followed, they will politely redirect you.

We do not tolerate any abusive behaviour between members or towards our team. Should such behaviour occur, we reserve the right to terminate your membership with immediate effect.

ENVIRONMENTAL IMPACT

As part of our Environmental, Social and Governance plan, we are focusing on several environmental initiatives, including reducing our water consumption and removing any unnecessary paper or plastics.

You can help us achieve this goal by only using the towels that you need. This will save water by preventing unnecessary laundering.

Thank you for your continued contribution to providing a respectful and inclusive community for all Third Space members. Should you have any questions about our club etiquette, please don’t hesitate to speak to your concierge team who are happy to help.

Version Updated as of 21 April 2026