Third Space

Ready to join us?

In our glorious, maddening city, your workout can be the difference between a good day and bad. Third Space are London’s luxury health clubs; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.

 

Our people are the creators that bring the spaces to life. A team of motivators, inventors, and coaches. Supported and coached, we are always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfill their lives and they rely on us… and we wouldn’t have it any other way.

 

We work, train and succeed together.

This is Third Space.

This is Our Space.

 

Ready to join it…?

 

 

With the opening of brand new, extraordinary clubs in inspiring locations across London, alongside the development of compelling and innovative products, this is the time to come on board as Group Head of Membership at a company that genuinely strives to be the Best in Class.

Based at our brand new Head Office in Golden Square in Soho, you’ll be responsible for the overall integrity and management of the group membership system including membership, personal training and all family related subsections.

You’ll oversee and maintain all membership and subscription related processes and reporting for the business, continuously analysing our processes to improve them and build the function for a rapidly growing business. You’ll report regularly to the executive team to provide insights and direction of Third Space membership with a view to commercial planning and retention management strategies. In addition, you’ll work closely with the club General Managers on a daily, weekly, monthly basis to ensure our in-club Membership Managers apply uniformity on system, process and reporting. You’ll also be responsible for recruiting, training and developing of all membership managers with their GMS.

We’re ideally looking for someone with extensive experience working in a senior role within a multi-site, membership/subscription based business. You’ll be a born leader and able to take initiative and drive positive change across the Membership team and wider business. You’ll be analytical and solve problems, with a customer service mindset in everything that you do.

In amongst the madness of working in a busy team, you and a friend or family member will be given a complimentary Group membership which will give you access to all of our clubs and we will actively encourage you to use your additional benefits which include discounted rates across our Spa, Medical, Nutrition and Hospitality brands to ensure that your health and wellbeing stays central to everything that we do. Additionally, you’ll be rewarded with a good holiday allowance, study support and a discretionary annual bonus providing the business achieves the goals we have set for ourselves.

If you’re interested in joining a luxury, entrepreneurial and people centric business and keen to understand the workings of a high performing membership team, this could be the opportunity for you.

Click here to apply now.

We’re currently looking for an Operations Manager to join our business as an integral part of the team at our Soho Club. This is a crucial and high profile role for our business, partnering closely with the club General Manager and responsible for all areas of operation in the club, ensuring exceptional standards are maintained at all times in a safe environment. You’ll oversee our extraordinary Member Concierge, highly skilled Facilities Engineers and busy Housekeeping teams to ensure outstanding service is consistently provided to all of our new and existing members and guests and that the member concierge strategy is fully implemented and adhered to.

The Operations Manager will support the General Manager in the successful and smooth operation of all aspects of the club, ensuring the highest standards of cleanliness, maintenance and procedural operations are maintained and that all amenities are in working order.

– You will also lead and manage the Member Concierge Manager and oversee the Member Concierge team ensuring all team members are highly engaged and can deliver on the expectations of the Member Concierge strategy.
– You’ll contribute to club and Third Space strategy, sharing best practice and contributing ideas to further enhance the member experience and proactively respond to member feedback, reporting feedback to relevant departments and GM, where necessary.
– As Operations Manager, you’ll also ensure that all club team members are suitably trained in Health and Safety procedures and that the company policies and procedures relating to health and safety are adhered to at all times.

In order to be considered for this role, we’ll expect you to demonstrate strong leadership skills, including managing and developing a team, as well as how you ensure a great member experience and proactively deal with member feedback and complaints. You’ll be able to demonstrate a full understanding of managing the club as a Duty Manager or above.

If you think you have the relevant skills and experience to apply for this role, please click here

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own. Our people are the creators that bring the space to life.  We’re a team of motivators, inventors, and coaches; always striving to grow and evolve. It’s not just a job, it’s a lifestyle. We inspire our members to fulfil their lives and they rely on us…and we wouldn’t have it any other way. This is our space.

With the opening of brand new, extraordinary clubs in inspiring locations across London, alongside the development of a compelling Employee Value Proposition, this is the time to come on board the People team at a company that genuinely strives to be the Best in Class. We’re looking for a Talent Acquisition Specialist who will work with the Group Talent Manager and People Administrator to ensure we successfully plan, organise and execute our ambitious recruitment strategy in line with our business growth.

 

Your mission will be to work alongside key business stakeholders to ensure that we are always able to hire the best talent into the right roles at the right time. You’ll be the gatekeeper and ensure that we uphold our brand quality and values when recruiting junior to mid-level hires including Personal Trainers, Group Exercise Instructors and Member Concierge. In addition to this:

 

  • You’ll partner with hiring managers and Heads of Department to provide guidance and support on best practice and selection of candidates.
  • You will utilise and develop our internal and external channels to maintain high direct and quality sourcing success, as well as create talent maps which will ensure that we are engaging with future talent for Third Space.
  • You’ll organise and oversee the Assessment and Audition process for our future Personal Trainers, Member Concierge Team Members and Group Exercise Instructors and help to ensure we provide our applicants with relevant and realistic feedback and an amazing experience from the moment they choose to interact with us.
  • You’ll also manage the end to end recruitment process; advertising all roles, screening CV’s appropriately, conducting interviews, managing offers and feedback, ensuring a positive candidate experience from application through to offer/decline.
  • You’ll also be involved in some innovative recruitment projects to improve our processes, solve key recruitment challenges and impact our employer brand.

 

About You

We’re keeping an open mind on where you gained your recruitment experience, but we know for sure that you’ll need to have experience managing multiple recruitment processes simultaneously and be able to build strong relationships with multiple business stakeholders. Perhaps you’re an agency recruiter looking to make a move in-house, a graduate recruiter who is looking for a more diverse pool of exceptional candidates to work with, an in-house recruiter looking to work for one of the most exciting brands in London, or a hybrid of all – what we really want is a dedicated, high energy and passionate recruiter. You’ll need to have and be able to demonstrate your experience working in a fast-paced, deadline driven, customer focused environment as well as your ability to ensure a positive and memorable candidate experience to everyone who interacts with us.

 

More specifically-

  • You’ll have experience and knowledge of full life cycle recruiting including sourcing, screening and shortlisting, networking, assessing, interviewing, giving feedback, offer management and talent pooling.
  • You’ll be a pro at managing your time and diary effectively, knowing when and how to prioritise multiple demands and have the courage to challenge when appropriate.
  • Proven success in direct sourcing, high volume recruitment and working for premium, service driven brands. You’ll also have experience of working with an ATS, we use Harri which is really user-friendly and we’ll get you trained up quickly.
  • You’re pragmatic, solutions focused and take a hands-on approach to understanding our systems and processes.
  • You are approachable and have a friendly manner which allows you to build credible relationships with our business stakeholders in order to chase down necessary information from them when needed and manage their expectations realistically.
  • You’re curious and have a willingness to learn. Whilst some of our processes are non-negotiable, we strive for continuous improvement, which means you’re able to spot inefficiencies and make recommendations for better ways of working. You’ll also enjoy getting into the detail
  • You’re self-driven, self-motivated and tenacious. You’ll naturally enjoy working in an ambiguous environment, ensuring everything is well executed!

 

The Talent Acquisition Specialist is a rewarding role which will help us to seek out the most exceptional talent in London, in addition, you and a friend or family member will be given a complimentary Group membership which will give you both access to all of our clubs and we will actively encourage you to use your additional benefits which include discounted rates across our Spa, Medical, Nutrition and Hospitality brands to ensure that your health and wellbeing stays central to everything that we do. Additionally, you’ll be rewarded with a good holiday allowance, study support (if applicable) and quarterly team away days to have input to the overall People strategy.

 

If you’re interested in joining a luxury, entrepreneurial and people centric business and keen to understand the workings of a high performing recruitment team, this could be the opportunity for you. Click here to apply now.

Our world-class Personal Trainers are a team of dedicated, passionate Health & Fitness experts who enable our members to move better, feel better and perform better. We only recruit the best – our recruitment process is rigorous and from day one, all PT’s join the Third Space Academy – a unique 3 year training programme to develop you beyond what you thought possible.

In addition to our world class education, Third Space PT’s have access to market leading pay and benefits and progress through a structured tier system before qualifying to become an Elite PT.

Our PT’s stay with us because they love to work here, being continuously assessed to ensure their skills remain the best in the industry.

If you are currently working as a Personal Trainer and interested in career opportunities at Third Space, please click here to apply.

 

 

We have built an extensive and thorough recruitment process in order to assess and select the highest calibre PT’s and people who demonstrate the key knowledge, skills and behaviours we look for.

  1. You will start by completing an application form, which will be reviewed by a recruitment panel on a monthly basis.
    • Please note that due to the high volume of PT applications we receive, you may not hear back from us if your application is unsuccessful.
  2. If successful you will be invited to attend a full day assessment day where you will undergo a practical assessment, a 1 hour 121 interview as well as various assessments to help us ascertain your commercial acumen and relationship skills – we’ll also throw in lunch and spend time getting to know you and telling you more about our fantastic business.
  3. You will receive feedback following the assessment centre – if successful, you will be invited to meet with the Fitness Manager and General Manager in the most suitable club for a further discussion and to be talked through our employment model.

 

Our Concierge team members are the first and last point of contact for a member upon entering the Club and so they play a crucial role in demonstrating the exceptional standards and values which we live and breathe at Third Space. The team ensures exceptional customer experience is always delivered and that every visit exceeds our member’s expectations. Our Concierge teams interact with everybody and are able to quickly grasp our members’ expectations and needs. They are relationship builders, confident communicators and members and guests naturally warm to them.

If you’re a passionate, enthusiastic and charismatic individual able to deliver premium 5 star service then we are looking for you.

Browse through our latest vacancies below. For a full list of our current vacancies in our Concierge teams, please click here

Member Concierge (Full Time) – City

Member Concierge Supervisor – Marylebone

 

Can you want to bring your passion, relentless energy and enthusiasm with you and become an Instructor at one of the most ambitious, luxurious and exclusive Health Clubs in London?

We’ll expect you to bring strong personality and showmanship to every single one of your classes and in return we will support your well-being and professional development. We provide best in class learning and training opportunities within a vibrant, collaborative and expert team.

We truly believe that we our making a difference to the lives of our members and we place them at the absolute heart of what we do to deliver that.

If you are currently teaching classes elsewhere or if you are considering a change of career, we could offer a compelling package for you and your circumstances.

Browse our latest vacancies below. For a full overview of which categories are currently recruiting and to apply, please click here.

 

Lead Instructor – Canary Wharf 

We are now recruiting Lead Instructors for our Canary Wharf Club as well as an additional someone who will work across all of our clubs. Lead Instructor is our new name for GEX Ambassador. The industry-leading Ambassador role, created by Third Space around 18 months ago, has been hugely successful around our clubs and we are looking to recruit more. This is an employed role teaching 20-24 classes per week over 4 days. It will include at least one weekend day per week and evening as well as early shifts. This role will be most suited to someone already teaching a significant number of classes at Third Space and who already teaches across more than one category.

Our tranquil spas in Canary Wharf and Marylebone offer a full range of beauty treatments, therapies and sports rehabilitation, creating a haven for our members to unwind and re-energise.

Join our Spa team today.

Our Membership Sales Consultants are the best in the industry, with a real drive and passion for fitness and a determination to ensure that our new and prospective members are set up for success from the moment they first interact with us.  It’s not about closing the deal by any means necessary here, it’s about genuinely getting to know people and truly understanding their goals and motivation for joining a club like ours. You’ll feel that we’re making a difference to the their fitness journey and naturally showcase our full-service offering such as our wide range of signature Group Exercise classes and our best in class Personal Trainers, as well as demonstrate how our Spa, Medical and Natural Fitness Food products can enhance their overall experience.

You’ll be working as part of our in-club team, they’re a collaborative, inclusive team of people who support each other, deliver a first-class service to our members whilst having fun doing so. If you have the right attitude and you’re able to treat all of our members as unique individuals, this could be the perfect match for you!

A normal day would include activities such as booking tours and appointments with prospective members and tailoring your approach to their individual needs, talking to them openly about our membership options and additional products. You’ll also spend time building relationships inside and outside of the club in order to generate prospective members in order to achieve your monthly sales targets and always demonstrating outside service.

About You

Whilst we’d love to meet with candidates who can demonstrate their experience of working in a target driven environment, we’re also keen to meet with those who have a genuine passion for fitness, are highly self-motivated, proactive and tenacious individuals. You’ll be an exceptional communicator, a team-player and demonstrate a strong drive to achieving and exceeding goals.

More specifically:

  • You’re able to manage your time effectively and you’re exceptionally well organised, always maintaining a meticulous attention to detail.
  • You’re pragmatic, solutions focused and take a hands-on approach to understanding our business and people.
  • You are approachable and have a friendly manner which allows you to build credible relationships with new and existing members in order to obtain the necessary information from them when needed and manage their expectations realistically.
  • You’re curious and have a willingness to learn.
  • You’re self-driven, self-motivated and comfortable working in an ambiguous environment.
  • You’re interested in a career in Sales, Fitness or Health Club management.

In amongst the madness of working in a busy Sales team, you will be entitled to a market-leading salary and bonus package, and you and a friend or family member will be given a complimentary Group membership which will give you access to all of our clubs. We will actively encourage you to use your additional benefits which include discounted rates across our Spa, Medical, Nutrition and Hospitality brands to ensure that your health and wellbeing stays central to everything that we do. Additionally, you’ll be rewarded with numerous team away days throughout the year as well as ongoing, holistic training and development.

If you’re interested in joining a luxury, entrepreneurial and people-centric business and keen to a high performing Sales team, this could be the opportunity for you.

Click here to apply now.

Situated in the heart of Canary Wharf, tucked away from the hustle and bustle, you will find The Pearson Room, a casual, yet sophisticated restaurant and cocktail bar.

If you’re passionate about hospitality and enjoy working in a fast-paced and busy restaurant then look no further. Search careers at The Pearson Room.

Third Space hosts 5 of London’s luxury health clubs across inspiring central London locations. All clubs are individual in style and bound by a common philosophy; to provide outstanding fitness spaces that our members feel are their own. We are committed to ensuring outstanding quality and excellence in every area of our offering and making continuous improvements to our member experience; this is where we need you, a passionate, dedicated and professional individual with an interest in health and fitness with your own flair of originality.

This is an exciting opportunity to join the team at a new innovative children’s and family sports and fitness concept opening in Islington 2019.

We are looking for enthusiastic Instructors to join the team to deliver the very best services to our members with children, including delivery of a wide range of classes, activities and events to our little members.

You will have experience of working with children in a play or sports capacity and work with us to deliver an innovative junior programme to support specifically fitness, sports and play, a growing area of focus in wider society.

You will be enthusiastic, highly motivated and love working with children, you will have the ability and desire to provide the very best environment with a strong focus on safety and safeguarding compliance, along with the desire to ensure our children members are taking part in the fantastic fitness, sports and play activities at the club.

You will have specific experience in delivering and organising sports and play activities for children from pre-school to Key Stage 2 specifically.

This is a full-time role and you will be required to be working with the families and children, this will mean working flexible hours which will include some bank holidays and weekends.

As would be expected experience and qualifications in sports/activity – working with children will be required along with full enhanced DBS check

As well as the usual you get for turning up for work, you will get free membership to our amazing health clubs to attend as many cycling classes as your legs will allow! You will also receive discounted prices within our restaurant and Spa offerings as well as with our first class Personal Trainers.

Click here to apply now.

Third Space Islington is committed to safeguarding and promoting the welfare of children and expects all team members to share this commitment. As such, all successful applicants will be required to undergo a DBS check appropriate to their role before commencing employment

This is an exciting opportunity to join the team at a new innovative children’s and family sports and fitness concept opening in Islington 2019.

We are looking for enthusiastic Instructors to join the team to deliver the very best services to our members with children, including delivery of a wide range of classes, activities and events to our little members.

You will have experience of working with children in a play or sports capacity and work with us to deliver an innovative junior programme to support specifically fitness, sports and play, a growing area of focus in wider society.

You will be enthusiastic, highly motivated and love working with children, you will have the ability and desire to provide the very best environment with a strong focus on safety and safeguarding compliance, along with the desire to ensure our children members are taking part in the fantastic fitness, sports and play activities at the club.

You will have specific experience in delivering and organising sports and play activities for children from pre-school to Key Stage 2 specifically.

This is a full-time role and you will be required to be working with the families and children, this will mean working flexible hours which will include some bank holidays and weekends.

As would be expected experience and qualifications in sports/activity – working with children will be required along with full enhanced DBS check.

If you are interested in applying for this role, please click here.