Booking rules

GYM VISIT AND Exercise class booking rules

Our gym visit and class booking system is available for our classes at all our clubs. You are able to make a booking from 48 hrs before the start time of the gym session or class.

We encourage you to arrive at your class 5 minutes before the start to get set up. If you arrive after the class start time, your place may be given away.

If you change your mind, cancellation is available up until 4 hours before the start of the class. Later notification will be classified as a no-show.

When a class is full, you will be able to book onto a waiting list.

If a place becomes available, you will be sent an email or push message to say you have been moved into the class but can cancel if you choose.

(If you move from the waiting list into a class you will not generate a no-show or late cancellation)

If you fail to show for four bookings within a calendar month, your booking rights will be automatically suspended for the duration of one week. This notification will take the form of an email.

This policy maximises the potential number of slots available to members.

For a number of classes at Third Space Canary Wharf, we run a token system (marked on the timetable). Please ensure you pick a token up at concierge before the class or you may not be able to take part.

PT Bookings

Payment Terms

Expiry Dates

DD Cancellation Terms

Session Attendance Terms

Refunds

Spa cancellation

Please kindly cancel any spa treatment bookings 24 hrs before your session if you cannot attend. Unfortunately, no refund or exchange can be offered on treatments cancelled without 24hr notice.

Little Space Swimming Terms

Course details

Payment Terms

Direct Debit Terms

E.g. submit cancellation on 31st May, June (notice) direct debit may be more or less than usual to take into account sessions run up until the end of June.

Session Attendance Terms

Health

Swim Lesson Rules

We are very pleased to have a dedicated swimming pool for our junior members, a place for them to learn to swim and love exercise and fun in the water.

To ensure that your children are safe at all times we have outlined below the areas where we need to have parent/carer help and support during swimming lessons and also your much loved free time in the swimming pool.

We have tried to cover the key areas where it is important to have understanding and cooperation from you, as follows: